Information We Collect
Business Information
We collect information when you:
- Request product quotes or specifications
- Create customer accounts
- Place orders for temperature sensors
- Contact our technical support team
- Subscribe to product updates
Personal Data Collected
- Name, job title, and company information
- Business email and phone numbers
- Billing and shipping addresses
- Payment information (processed securely)
- Technical requirements and project specifications
- Purchase history and order details
Automatically Collected Information
Our website collects:
- IP address and browser information
- Pages visited and time spent
- Product searches and downloads
- Technical documentation accessed
- Referral sources
How We Use Your Information
We use your information to:
- Process orders and deliver products
- Provide technical support and consultation
- Send product specifications and documentation
- Process payments and manage accounts
- Improve our product offerings
- Comply with warranty obligations
- Meet regulatory and compliance requirements
Information Sharing
We do not sell your business information.
We share information with:
- Manufacturing partners for order fulfillment
- Shipping companies for product delivery
- Payment processors for transaction handling
- Technical support contractors
- Legal authorities when required by law
Business Communications
We may contact you about:
- Order status and shipping updates
- Technical support matters
- New product releases
- Industry regulations affecting your purchases
- Account and billing information
You can opt out of marketing communications but will continue receiving order-related messages.
Data Security
We protect your information through:
- SSL encryption for all transactions
- Secure customer account portals
- Restricted access to customer data
- Regular security audits
- Secure payment processing systems
Data Retention
We retain your information for:
- Active accounts: Duration of business relationship
- Order records: 7 years for warranty and tax purposes
- Technical specifications: As long as products remain in service
- Marketing data: Until you opt out
Your Rights
You have the right to:
- Access your account information
- Update business contact details
- Request data correction or deletion
- Download your order history
- Opt out of marketing communications
International Business
We serve customers globally. Your information may be processed in countries with different privacy laws.
Changes to This Policy
We will notify business customers of policy changes via email and website updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: sales@temperature.com.ph